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Brammo Empulse / Re: Brammo and Polaris, they have left us alone in Europe
« on: April 30, 2016, 01:47:46 PM »
I have just read your post and I promise to take it up with Polaris senior management - these delays are completely unacceptable. As Brammo we spent years building an excellent reputation for service so it is very painful for me to watch that reputation being squandered and to read comments like yours about never buying from a start up again. Polaris Industries acquired our motorcycle business 16 months ago now and all the service parts have been transferred to Polaris - it is a mystery to me why they cant get these parts to dealers. As I said at the start of this post I will raise this issue with Polaris senior management - meanwhile I have also emailed the service team in Europe. Thank you for buying your Empulse and placing your trust in Brammo - I am very sorry that your recent experience has been so disappointing. Although I cant directly fix this feel free to contact me directly at any time astewart@brammo.com