Brammo Owners Forum

Disaster abounds. The bike will not charge, very similar to http://brammoforum.com/index.php?topic=3484.0. The bike will not drive (see earlier stream of faults). When I seek out parts from Victory (such as a replacement radiator cap), what they send has nothing to do with the bike (way too big, as if for a car).

Sorry to say, I’m pretty much done with this thing. Very expensive mistake. No dealership will service the bike locally (or regionally, as far as I can tell), and if I can’t get parts (especially electrical components that are now rare and prohibitively expensive), then I can’t continue.

Zero is looking like a promising alternative. Heck, maybe Harley will finally get around to producing the Livewire.

In the meantime, if anyone on the forum is interested in a parts bike, please let me know. I’m located in northwest Florida. The bike only has about 3k miles on it. Physical components are all in nice condition. Ultimately I just need this out of the garage....too painful to look at anymore.

Early last spring, my Empulse R starting leaking fluid from the left side of the motor. Early summer, I put the bike on a stand to disassemble. No obvious source, and parts are barely available anyway, so I cleaned up and reassembled, though haven’t gotten to ride over the last few months.

This week, I pulled the bike out to give it a test and start commuting with it again. While driving, I initially got a fault code B62, which isn’t listed in the manual (forum posts indicate a battery heater fault, though temperatures are hardly chilly right now in Florida). Shortly after that, the bike cut motor power with fault code B40, BMS back in idle mode. After pulling over, turning off and on cleared this code and I could move again. However, the same code and cut out happened accelerating through 20 mph. I then attempted to limp home at 10 mph, which worked for a couple miles, until it popped fault code A6, AIM module not communicating. This code continues with power cycling, and the bike isn’t rideable.

I’m afraid that these issues are unrecoverable. Is it possible that I have a failing battery module? Any ideas on how to diagnose and fix? No one in my area is familiar with these bikes, so I’m on my own.

Thanks!

So, Polaris is killing off Victory: https://www.google.com/amp/www.forbes.com/sites/jasonfogelson/2017/01/11/polaris-industries-kills-off-victory-motorcycles/

This doesn't sound like great news for us, especially with the very Trump-y quote from Reid Wilson at the end of the article. First the company puts us all out with general lack of maintenance support for our bikes (a problem which I still haven't been able to solve, even after multiple calls to corporate complaining of no action on recall and warranty work; thanks again to Hollywood Electric for stepping up to help). They'll support parts for another 10 years. Well, lovely....except that electric vehicles can last for far longer than that, but require specialized parts when wear and tear does occur.

Are there any words from Brammo at this point? Can anyone make a statement, an expectation of what's happening moving forward? Many of us had great hopes that Victory's acquisition of Brammo bikes would grow the business and expand electric adoption. Those hopes have proven misplaced, with Victory proving that they care not at all about electric bikes. Little more than a curiosity to them.

This entire experience shows just how important customer relations are to maintain faith in a product, or even an entire class of product. Tesla does it right. If anyone from Brammo is reading this and cares about the Empulse, figure out a way to reacquire the bike and build back up with strong customer service, like you used to have. Hell, see if you can partner with Tesla. The future electric motorcycles depends on it.

The MANY complaints about availability of service for Brammo Empulse motorcycles is extremely troubling.

I live in Northwest Florida and have had my Empulse for a little over a year and a half. Only a few short months after purchasing (from a dealership in Tampa, which did a competent job of shipping the bike), I received the notice regarding recall for the oil vent tube. Ever since that time, I have been attempting unsuccessfully to have that service performed. Tampa was too far for service, and they were already out of the Brammo game by then anyway. The local (over an hour away) Victory dealership carries Empulse TT bikes and the service manager is excited about them. However, his attempts at cross-referencing part numbers with Polaris were unsuccessful, let alone any attempts at loading firmware updates or anything more "complicated."

This was a RECALL. This goes beyond simple warranty coverage or tech training.

Considering the number of similar complaints regarding shoddy or nonexistent maintenance from Polaris, I must second the idea of consideration of a class lawsuit, NHTSA complaint, etc. Has anyone actively pursued any of these options?