Brammo Owners Forum
Brammo Enertia Discussion => Brammo Enertia => Topic started by: mtravka on July 14, 2011, 03:31:00 PM
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I've had my Enertia for a little over a month now and have only driven about 30 miles on it. Yesterday while I was in my parking garage I encountered a problem on it. I was getting ready to head out, I had the throttle at 10mph and then all of a sudden without me adjusting it, it shot up to 30mph. Even when I let go the speed kept getting higher, without thinking I pushed on the brakes and fell over to the side. The bike was laying on its side without me on it and the speed kept going up, I quickly shut the bike off.
Luckily I was in my parking garage when this happened and nobody was around. If this happened on the street it could of been fatal. The throttle on my Enertia doesn't feel like it's jammed. It moves with ease but I'm guessing something inside it might be messed up? Has anyone else experienced this problem? I'm not sure if I should take it out on the street until I have this problem resolved, thanks.
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Call your Brammo tech immediately or Brammo directly:
(541) 482-9555
Never heard of anything like this and no, don't take it out on the street until they check it out.
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Thanks for the quick reply, giving them a call now.
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Great! Let us know how it goes.
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Misha, We are having trouble connecting with you - please can you call Jennifer on 1 707 334 1764
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Thank you guys for coming all the way down here to fix this problem. Possibly best customer service I've ever experienced.
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Good to hear! Now, come back and post on the forum with stories about your Brammo riding experiences. Ride safely!
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I have heard nothing but great things about Brammo customer service...
the downside is now I fear they will send me a bike with issues so they can visit New Mexico**...it is beautiful here in the fall and great skiing in the winter...
Gavin
**Joking about that....they are welcome to visit even if my bike is (hopefully) perfect from day one :)
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I have heard nothing but great things about Brammo customer service...
the downside is now I fear they will send me a bike with issues so they can visit New Mexico**...it is beautiful here in the fall and great skiing in the winter...
Gavin
**Joking about that....they are welcome to visit even if my bike is (hopefully) perfect from day one :)
Hmmm Skiing? sounds like an idea !
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This is the first I heard of this. hopefully no one else had the problem.
But it's great to know that the resolution was Quick and decisive. It's comforting that they stand behind their product the way they do.
I was impressed they actually tried to reach out using the forum as well.
I can't wait to be an Empulse owner, May be for my birthday in June ;)
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uhmm, I didn't catch what caused the throttle problem? ???
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HELLO??? Whatever became of this issue? :o What caused the issue? ???
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I haven't heard anything either. Why so concerned? Could have been something as simple as a sticky throttle twist grip.
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Why so concerned? Well it's not like a loose mirror on the handle bar is it? Uncontrollable throttle could lead to serious injury or death. If it was a lack of lubing issue, then fine, but let us know since the problem was brought to the forum by the person who experianced it. If it was a more serious reason like a mfg. defect, then we ALL should know it was and what is being done about it.
No secrets, Toyota already played that card on the Camry brakes fiasco. >:(
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I had this same exact issue yesterday. I've had my enertiia 6 months after I bought used with 1600miles and added 800 miles on daily commutes with no problems. Suddenly yesterday I had the issue of bike accelerating on its own on the street and this only happens once the bike is going 10mph or so. Absolutely no physical throttle stiction, only electrical issue. Throttle close does register zero for starting purposes. I was able to apply brakes a bring bike to stop. When bike is traveling below 10mph roughly throttle does cut back, but once it starts going above that speed it keeps going, worse when I'm going downhill. I managed to get home safely with frequent braking, which discharged battery faster. Several stops restarts did not fix the issue. This problem came up suddenly between daily commutes, only possible reason I could think off was a mild shower or dew in San Mateo hills where I live that could have wetted the throttle on an uncovered bike, but it was nothing unusual in weather past day. Also on second screen toggle while riding, I noticed a vertical bar in power display which seems to indicate highest power reached as in cruise control. But self acceleration goes beyond this level and sets a new high all the way to 100%
Calling brammo today to find the fix. Live just beyond range from dealer in San Francisco.
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That's certainly concerning!
Other than a motorcycle towing service, one way to get to Scuderia in SF would be to take advantage of the public chargers in the route. For example, I know there's a free bank of Chargepoint units in the municipal parking garage on Miller St. in South San Francisco. Making the trip on El Camino Real would be a way to extend your range by avoiding the freeway.
Sorry this is happening!
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What year is the Enertia? Did the tech find out what's wrong with it?
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Status update: After 2 attempts to fix the problem at the former Brammo dealer which failed, it was determined that the cause of the problem was a demagnetized motor due to "my hard riding" (as though they saw it and riding within speeds the bike was capable of, which is below speed limit, was my fault). The recommended solution: a new motor costing thousands, non-returnable and with no guarantees it would fix the problem. Then after many months of wrangling with Brammo / Victory / Polaris, the Brammo svc manager found a lightly used motor that was shipped to me at much lower cost. I fit it in myself over the holidays and its running ok around the block. I will probably have it back at a dealer, and with the help of aforementioned Svc manager have them tune the motor controller and make sure everything is ok the way I put it in, before I will return it to full service.
Patience! Patience! Patience! But didn't want to let go of the ride I love!
Through all this, I must say that the only person who cared was the Svc Mgr from original Brammo (who no longer own the motorcycle division) - he was understanding, helpful, did his best! Can't say the same about the "for-profit big corporation" that bought Brammo.
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Wow, what a sad saga!
I'm really curious to read what some of our more tech-savvy inmates have to say about a motor that was demagnetized from being run???
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With my toy cars, the thing that causes motors to demagnetize is over-temperature. We utilize IR thermometers to select the pinion gear that gets the best performance without allowing the motors to exceed a specific temperature. The exact maximum temperature depends on the motor but is usually around 170 degrees Fahrenheit for small motors that are only run for 6 minutes or so, before they get to rest and cool down.
The log files should show what temperatures the motor reached and for how long. Since you are likely out of warranty, you are probably stuck with the bill, regardless of the reason. I would also expect the bike to reduce power to prevent the motor from overheating, you may need to fix that to prevent any future issues.
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I've had some possible throttle issues too. However, mine is the opposite. When riding at any speed but mostly 30mph+ it will suddenly cut to zero and I lose power. I have to turn the on/off switch off and then on again while riding and then it comes back. It is intermittent. I think it might be the on/off switch slipping to off from on but possibly the throttle....IDK