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Topics - tkthompson

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Brammo Empulse / Absolutely No Support for Brammo Empulse in Southern California
« on: June 08, 2016, 02:54:31 PM »
I am trying to get support for my Brammo Empulse R that I purchased from San Diego BMW Motorcycles in 2013. I really do love the motorcycle, but I have been running into a wall when trying to get it serviced. I originally called BMW Motorcycles of San Diego as they completed the 9k mile service. They informed me that they no longer sell or service the Brammo line, or the new Victory Empulse model. Since Polaris acquired the electric motorcycle business from Brammo I called Polaris directly and was told that I just need to call around to Polaris dealers in the area that will service my Brammo Empulse R. Polaris could not direct me to any shop/dealer that could complete the 12k mile maintenance that my bike requires. None of the Polaris dealers I spoke with in the area would even touch it (even the shop that sold the Victory Empulse-TT). When I asked about getting the tire changed, they stated that I would need to take the wheel off and bring it in because they would not work on a bike that their mechanics were not certified to work on. I also own a Polaris RZR, but with the service I am receiving I am continuing to question my riding choices.

I have finally reached out to Brammo and am awaiting a callback from Kurt Beckman. In the past I always had great service and support from Brammo (especially Adam Lukoic when he was the service manager). I hope either Brammo or Polaris will help me in finding a solution to getting my bike serviced and also inform me of the current process should a warranty issue arise (specifically speaking to the 5yr battery warranty).

I have reached out to 4 different dealers in my area to no avail. I hope to continue to support new technologies and the companies that make them possible knowing that they also support their current and past customers, but this is making it pretty hard.

-Tammie

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Brammo Empulse / Empulse starts but throttle does nothing
« on: March 08, 2015, 05:19:10 PM »
Hi Guys,

I figured I would post my issue and then update it when and if the issue is resolved by the dealer. A few months ago I was riding to work and stopped at a red light. When the light turned green I twisted the throttle and the bike just sat there. I turned the key to the off position and then back on. I went through the normal start-up operation and still nothing. I just sat there. Then I thought maybe it was in a false neutral so I put it in second gear, still nothing. I started looking around at the bike and kept giving it blips of throttle and all of a sudden it just frickin' leapt forward. Luckily I got the bike under control and continued to work.

For the next few months I rode and never experienced the issue again, until this past Friday. I came out of work and turned the key on the Empulse-R. It started normally. I held the start button in and put up the kickstand. The green lights flashed and I gave it some throttle.....nothing. I restarted it about 5 more times to no avail. I called my dealer to see if I could have it towed to the shop. While on the phone with the dealer I turned the bike back on and let it sit there. After it was sitting for a bit, I went back over and held the start button and pulled up the kickstand. I gave it a little throttle and it started rolling, although it was a little rough, and I was able to make it home.

So, yesterday I took it into the dealer and hope that there is data on the stick drive that will help pinpoint the issue. No error codes ever showed on the screen and the starting procedure always seemed fine. I'll update this thread with anything I find out from the dealer about the issue. I hope it doesn't take too long to find since the issue seems intermittent.

-Tammie

3
Brammo Empulse / Empulse prices slashed by 5K
« on: September 04, 2014, 07:24:41 PM »

DANG, I feel like I've been shafted! I don't even qualify for trade-in program.

http://www.greencarreports.com/news/1094120_brammo-electric-motorcycle-prices-cut-by-5000-to-7000

4
Brammo Empulse / Headlight not on when charging
« on: August 27, 2014, 05:17:39 PM »
I know originally my bike's headlight came on when charging, as well as the tail light. My headlight never comes on now, which I actually like (hated that it came on in the first place). Has anyone else experienced this? Just curious more than anything else.

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Brammo Empulse Mods / Want to get more mileage on a charge?
« on: January 14, 2014, 09:48:27 PM »
Get a windshield! I just installed mine last week and I have consistently come home from my commute with 10% more charge left. Not only does it look good, it's functional and now I also have this nice added benefit....SWEET!

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Brammo Empulse Mods / My Newest Mod
« on: January 11, 2014, 10:56:25 PM »
I finally found time to install my motorcycle x-mas gifts. I installed a new windshield but didn't get a pic of it during the day. I'll have to upload one later. I did get some pics of the new accent lights I installed. I thought they would be great for night riding. They are on a separate switch so I can turn them on only when I want to. The particular set I received can change between 7 different colors, various patterns at different speeds. I just like the solid light and dark blue the best. Enjoy, Tammie




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Brammo Empulse / Saturday Day Ride in not so sunny San Diego
« on: November 23, 2013, 07:39:40 PM »
I just got back from a nice Saturday ride. I think winter is hitting San Diego. It's in the 50's!!!! Love the bar risers SunnySideUp!



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Brammo Empulse Mods / LED Light Effects?
« on: November 18, 2013, 08:03:09 PM »
I was thinking of adding some LED light effects to my Empulse. Has anyone else already done this? Now that my commute includes driving in the dark and splitting lanes before I get to the freeway, I'd like to add something that will make it stand out a little more in the dark. Without a loud pipe, I think this would be the next best thing to help the cages see me better.

9
Brammo Empulse / Discolored LCD screen
« on: August 28, 2013, 08:22:55 AM »
I went and had the fender recall done yesterday. It was a quick fix. But, when I got home from work yesterday, I noticed that the top left hand side of my LCD screen was discolored. It was darker and had a little rainbow effect. It's hard to see unless you are looking for it if the LCD is on, but if it is off it is pretty noticeable. Has anyone else experienced this? I'm going to call my dealer and send an email to Brammo later today. I do find that my dealer will look at the bike, but when it comes to answering questions or having a technician that can work on them, they are in the dark. I mentioned my shifting problem i was experiencing and they said they would call Brammo and ask if this is something other people are experiencing and what to do about it (they did confirm the issue, though). It makes me wonder how I could even get any warranty work done.

10
Brammo Empulse / Downshifting from 2-1
« on: August 01, 2013, 09:17:40 PM »
I noticed the past couple of rides that when I try downshifting from 2nd down to first, my bike doesn't want to go into first. It almost feels like it is stuck down in the gear as when I try to push down on the shifter it feels as though it is already down (it doesn't push down at all). Has anyone else experienced this? I have just over 200 miles on my Empulse.

Thanks,
Tammie

11
Welcome Forum / Hi Guys!
« on: August 01, 2013, 07:35:24 PM »
I just bought my Empulse last week. I have about 200 miles on her already. I love riding this bike. I also own a Ducati Monster 696 and a F700GS, but having an electric bike is in a league of its own! I usually commute 27 miles to work each way and it's fun trying to see how much battery I can save each morning on the way in.

Are there any other female riders on the forum?

I've been checking the blink, plugnshare, and chrargepoint apps, is there anything else out there better for locating charging stations?

-tammie

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