Outside Seattle, last I had service done I took mine to Lynnwood Motoplex. Seattle e-Bike used to do Brammo, I had a horrible service experience there, detailed in another thread so I'll spare repeating it. I encourage you to not go there, and if you can get to Lynnwood consider going there. Mine was the first Brammo they'd had across the threshold, the guy bringing the bike from the front around to the back had to ask me how to start it. That was about a year ago, not sure how they've advanced since then.