Author Topic: General Brammo questions  (Read 7171 times)

Brammofan

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Re: General Brammo questions
« Reply #15 on: June 07, 2010, 08:38:12 AM »
Re: charging at Barnes and Noble.  Depending on the location of the store, just look around.  During the Shocking Barack campaign, they found outlets everywhere: next to a story, in an alley, and check this out-- at the base of every tree on this one street, where they would plug in that year's Christmas lights.  Outlets, I bet, are a lot like rats in Chicago.  Huh?  One of my co-workers, Duane, used to live in downtown Chicago and he saw a rat once.  Then, he started seeing them everywhere, because he knew what to look for.  He mentioned this to one of his friends while they were walking and the friend was doubtful... until Duane told him that he'd seen three just during their short conversation.  He pointed one out to the friend and both of them counted at least a dozen before they got to their destination. 
My point is, start looking for them, and the veil will be lifted.

I think the idea of contacting the bank to see if they will, in effect, sponsor you, is great.  I, too, intend to find out if any local (or global) companies want me to -fan them up, in return for merchandise or discounts or whatever.  Because a big part of my riding is going to be the continued evangelizing of the bike, I'm hopeful I'll find at least a couple of "sponsors."
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SamM

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Re: General Brammo questions
« Reply #16 on: June 08, 2010, 03:03:31 AM »
Jeremy, my friend and riding buddy from work brought up a great point. "What happens if it breaks? Is Brammo going to send a tech to West Virginia to fix my electric motorcycle or will I have to ship it back to Oregon? Have any of them been broken before? It's $500 to get it here if I buy it. What's a round trip to Oregon? $1000?

SamM

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Re: General Brammo questions
« Reply #17 on: June 08, 2010, 05:47:44 AM »
I have no intentions of ever shipping it back and I am far from OR. If it is a mechanical part like brakes, a tire, throttle, chain/sprocket, and even motor, any good motorcycle shop should be able to help. I am guessing that if it is a computer software part, you might need to re-install software, or you get a replacement piece of computer hardware. I look it as a motorcycle with computer components.

The plan is to have support all around the USA via Best Buy/Geek Squad.

Brammo's dedication to customer support is the main reason I picked the Enertia over any other electric motorcycle solution.

SamM

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Re: General Brammo questions
« Reply #18 on: June 08, 2010, 02:50:13 PM »
Oh, I'm not worried about tires, chains or any of the Enertias mechanical parts. I replace those all the time. My concern is the electronics. It sounds like Brammo plans to use Wi-Fi to diagnose and fix problems. My worry is bigger issues. I suppose they could talk me through it.

If I buy one will they train me to be the West Virginia Brammo tech? ;D I'd be up for that.

SamM

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Re: General Brammo questions
« Reply #19 on: June 08, 2010, 03:18:47 PM »

Do you have an example of a bigger issue that you are worried about? I also agree that you could be walked thorough it remotely with Tech Support.

Right, they should have a Wi-Fi connection to help, but it the meantime, I know that data is logged and can be accessed (with help from Tech support) through a data port under the seat. 

If I buy one will they train me to be the West Virginia Brammo tech? ;D I'd be up for that.


You never know. I imagine that an Enertia owner that Brammo knows could be a good resource if the owner has the desire and ability to help troubleshoot and repair problems in their local area. I'm sure there would be legal issues to resolve, but I think it is a good idea to at least consider. I think owners could benefit by learning more details about the Enertia.

SamM

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Re: General Brammo questions
« Reply #20 on: June 08, 2010, 11:52:21 PM »
Yeah, I was just throwing the West Virginia tech thing out there. ;)

My concern would be a big issue like a bad controller, a battery issue or something like that.

SamM

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Re: General Brammo questions
« Reply #21 on: June 09, 2010, 06:53:07 AM »
Worst case, you pack up the bad controller or bad battery and ship it out for analysis and/or replacement.

I think the tech idea might work. I know a guy who lives near me that is planning to open an EV dealership.

BrammoBrian

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Re: General Brammo questions
« Reply #22 on: June 10, 2010, 11:15:10 PM »
Yeah, I was just throwing the West Virginia tech thing out there. ;)

My concern would be a big issue like a bad controller, a battery issue or something like that.

SamM

Sam,

Those items are covered under warranty, so it would be up to Brammo to find a way to get the repair work done.  The bike is designed with the electronics as "FRUs" or Field Replaceable Units.  If a component fails, the service tech (or maybe even you) just unplug it, unbolt it and then drop in the new component.  We have people on the East Coast that can perform service work and we do support bikes out East.  Also... we do 100% inspection, dyno test, and road test on every bike built in an effort to capture any faulty components long before they make it into the hands of customers (who in turn hold our reputation in their hands!).  If you'd like more info on service, please contact Adrian at: astewart@brammo.com.

SamM

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Re: General Brammo questions
« Reply #23 on: June 11, 2010, 01:34:28 AM »
BrammoBrian,
That's what I needed to hear but what about after the warranty runs out? If you have techs on the East Coast that would ease my mind. And I wouldn't have a problem with taking the bike a reasonable distance for repairs. Just as long as I'm not left out in the cold with nobody to repair my electric motorcycle. I wouldn't imagine that would be the case. Brammo seems to have everything covered. My friends are very concerned about the real possibility of me purchasing an Enertia. ;D My wife has given me the greenlight. I want the orange one. Afterall, I'm parting out my KTM 950 Adventure in order to buy the Enertia. It seems only fitting that it be orange too! I'm also considering selling the engine for my diesel bike project and parting out the rest of the bike to help finance the purchase. 

Today, I called the local Best Buy to find out why they do not offer these bikes for sale here. They had no idea what I was talking about and never heard of Brammo. I wish they could just ship the bike here to Best Buy and I could avoid the $500 shipping charge. I suppose $7695 isn't a bad price, once I get the incentive money back. Honestly, I'm torn about it.

Adrian has emailed me and I owe him a reply!

Thanks!

SamM

webman

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Re: General Brammo questions
« Reply #24 on: June 11, 2010, 01:19:51 PM »
After reading this forum for the last couple of weeks, I thought of a new question, that hasn't been addressed.  Is there any significant vibration at the bars of an e-bike? Given that there aren't any reciprocating parts, I would think that there would be considerably less vibration on an electric bike. As someone who has hands that don't respond very well to vibration, particularly high-frequency vibes, this is a significant question for me.

Thanks!
webman, aka eric

brammo vehicle desired:  Empulse 8.0
current rides:  '97 yamaha seca II (low miles, but beater)
'06 honda metro (wife's bike, mostly)
previous bikes:
'97 ducati monster 750
'91 yamaha FZR600
'84 Honda VF750 Interceptor

Brammofan

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Re: General Brammo questions
« Reply #25 on: June 11, 2010, 02:34:15 PM »
I can answer that!  The only vibrations I get from my bike are the good vibrations from the admirers I pass.

Okay, for real: No vibrations other than the potholes.  Nothing that I can feel from the motor or chain.
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BrammoBrian

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Re: General Brammo questions
« Reply #26 on: June 11, 2010, 10:43:55 PM »
After reading this forum for the last couple of weeks, I thought of a new question, that hasn't been addressed.  Is there any significant vibration at the bars of an e-bike? Given that there aren't any reciprocating parts, I would think that there would be considerably less vibration on an electric bike. As someone who has hands that don't respond very well to vibration, particularly high-frequency vibes, this is a significant question for me.

Thanks!

Webman,

We've got an engineering team member that has nerve damage in his hands from some really, really long distance bicycle rides (think months and months), but has no problems riding the Enertia.  He really likes this "feature" of the bike...

SamM

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Re: General Brammo questions
« Reply #27 on: June 15, 2010, 05:39:38 PM »
BrammoBrian,
I talked with Adrian today and also sent him an email. A potential problem that I hadn't really thought of suddenly came to mind as we were talking. You may be able to answer this one and he may ask you about it. I have no idea if he will, but since you are in product design you can probably answer this.

Back in 2003, I was diagnosed with both V-fib and V-tac. I have an Implantable Cardio Defibulator in my chest as a result. It doesn't cause me many problems but I am unable to go through metal detectors or have an MRI. Would the electrical field generated by the Enertia interfere with my ICD? Any idea? Adrian seemed to think that the Enertia is shielded from this and was tested and approved for use in Europe. Apparently, they have rather tough standards for that sort of thing. 

Since I can't pass through metal detectors, I get padded down a lot at airports. Last year, I flew to Panama, Equador and then on to the Galapogos Islands. My friends loved it when the pretty girls at the airports would frisk me. ;) Being an old half-disabled guy has it's benefits! ;D  Shhhh! My wife still doesn't know about it! ;)

Thanks for any help with this!

SamM

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SamM

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Re: General Brammo questions
« Reply #28 on: June 16, 2010, 10:02:32 AM »
Well, I just wanted to report back that I have called and talked with Boston Scientific about my use of the Brammo Enertia. They have cleared the bike as being safe for me to operate. The electric motor on the Enertia sits underneath the rider. This is the best location for it anyway and is perfect for me. The Boston Scientific technicians report that I would need to keep 24" of separation from that piece of equipment and the magnetic field that it produces. The batteries need to be at least 12" from my upper chest also. No problem with that!

I'm good to go! This is a rather odd situation and never really crossed my mind, until I was on the phone with Adrian. Most of the time I never think about the device. I live my life on my terms and it doesn't control me or my actions. It's funny, I sometimes go to the meetings with the other ICD patients and when I walk in with my motorcycle helmet and gear, all their jaws sort of drop. Of course, most of them are in their 70's or 80's and I'm 46.

SamM

Brammofan

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Re: General Brammo questions
« Reply #29 on: June 16, 2010, 10:32:56 AM »
That is good news, Sam.  I initially thought, "uh oh, here's something for the anti-EV groups to focus on."  Stay healthy, brother.
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