I believe that all of their products are sold direct online. The Metacycle will show up at your door in a large crate. Some assembly required I'm sure. It would be great to have a large network of established motorcycle dealers for parts and support, but that isn't the case with the Metacycle. I've owned my Brammo Enertia for about two years (still love the bike) without any official parts or support, so I'm fine with online support and parts ordering. The idea of doing my own repairs on the Metacycle doesn't worry me, but I can definitely understand how others would be concerned about the lack of dealer support. Sondors claims that those who aren't mechanically inclined can take the bike to a shop of their choosing. That's assuming that the shop is willing to perform the work. We'll have to see how this plays out.
From what I've learned about the Sondors bike, they're using a fair amount of off the shelf electrical components and other parts. As I mentioned in my previous post, most of the electrical bits like the motor, controller, display, switches, etc. can be ordered from other online retailers. It appears that the Metacycle was designed to be relatively simple (modular) in order to reduce cost and repair complexity. Less is more in my opinion, like the single piece cast aluminum frame. Clever engineering.
Time will tell how good or bad the bike is going to be. First deliveries are scheduled for this quarter. Either way, more competition in the electric motorcycle space will be good for consumers.
