Thanks for sharing the article.
There are A LOT of angry current and former Metacycle reservation holders out there. A large number of them are disappointed in the long wait time for getting the bike from Sondors. People are also very unhappy about the changes in the specifications as mentioned in the article. As a second round reservation holder, I can understand the shipping delays due to the pandemic. However, Sondors could have easily been more upfront in communicating with their customers.
The other interesting thing that the article mentions is how people who canceled their order and received a refund still take the time and effort to complain, start arguments and cause general chaos on Metacycle related social media. I've seen this for myself and don't get it. It's fine if you dislike the company/product and got a refund, but move on. Life is short. I'd wish I could say that these people are behaving this way as some form of consumer advocacy, but this does not seem to be the case here.
I'm also surprised by how little people know about electric vehicles in general. Sondors originally promoted the Metacycle with an up to 80 mile range and 80 mph top speed. The bike weighs 328 pounds and has a 4kWh battery. Expectations are high in terms of range and performance. They don't understand the phrase "up to" at all or what it means. There's also a serious lack of understanding of physics.
In addition to what was mentioned in the article, there are a number of people who are upset about various things like:
1. Why the Metacycle can't travel anywhere near 80 miles at highway speed/full throttle.
2. Why the Metacycle doesn't have the same 0-60 mph time for everyone, regardless of weight.
3. Why the Metacycle can't be in Sport Mode for maximum power full time.
4. Why Sondors chose a hub motor for the Metacycle.
The list goes on and on.
I'm not happy with the lack of communication from Sondors and the changes in the specifications of the bike. That being said, in my opinion it's still a good value for a new electric motorcycle at $5700 shipped. At the new current increased price of $6500 shipped, there might be other options out there to consider. The Metacycle was built to hit a price point. You aren't going to get caviar on a tuna budget.
End of rant.