Thanks for posting those - very interesting, as some day I suspect we'll all need to go through what you're going through. It was interesting to see the heating element in there too - whilst I know that some systems will proactively heat the batteries (or even pre-heat if plugged in), I didn't realise the Brammo's cells did that.
I'm not a battery expert, but I hang out in a bunch of maker forums so I've started sharing your album with them to see if if sparks any ideas from someone more battery savy.